Conditions of the Kora Living 2026 Solidarity Black Friday Campaign 

1. Campaign Organiser and Purpose 

This Black Friday, Kora Living is not offering discounts: instead, we are allocating a percentage of the booking amount to the social programme managed by United Way, which funds social and environmental projects in the locations where our accommodation properties are situated. These terms and conditions explain how the campaign works, which bookings qualify and what happens to the money. 

Organiser. Kategora Rentals, S.L. (hereinafter, “Kora Living”), with Spanish Tax Identification Number (NIF) B01893577 and registered address at C/ Gran Vía Don Diego López de Haro 2, 8º, 48001 Bilbao. Kora Living is the sole entity assuming the financial commitment under the campaign, regardless of the company that operates or invoices for each property. 

Partner organisation. Fundación United Way España (hereinafter, “United Way”), with Spanish Tax Identification Number (NIF) G87562658 and registered address at C/ Serrano 17, 3º, 28001 Madrid. United Way is a non-profit organisation subject to the special tax regime under Law 49/2002. It is responsible for identifying, selecting and monitoring the social organisations that will receive the funds, and for transferring the money to them. 

No cost to the customer. Participation requires no action and entails no additional cost. The booking price remains the same, and Kora Living makes the contribution from its own revenue. 

2. Campaign Period and Participating Properties 

The campaign covers bookings made between 12 November and 8 December 2026, both dates inclusive (Spanish mainland time). Whether a booking qualifies for the campaign is determined by the date on which it is made, not the date of the stay. 

The stay may take place at a later date, but only stays completed by 8 December 2027, inclusive, qualify. 

The following properties are participating: 

Bookings at any other Kora Living property are not included in the campaign. 

3. How the Contribution Is Calculated 

Kora Living allocates a percentage of the net amount of each qualifying booking to the campaign. The percentage depends on the channel through which the booking was made: 

The net amount is the amount actually paid by the customer for the stay, after deducting indirect taxes (VAT or IGIC), any other taxes charged to the customer and commissions paid to third parties for booking intermediation. 

Illustrative examples (with VAT at 10%): 

• Booking made on the property website for €220: the net amount is €200 and the contribution is €20. 

• Booking made through an OTA for €220, with a commission of €30: the net amount is €170 and the contribution is €5.10. 

The total campaign amount is not determined in advance and there is no guaranteed minimum. It will depend solely on the volume of qualifying bookings. 

4. Bookings That Do Not Qualify 

Only bookings made during the campaign period for stays that actually take place qualify. The following do not qualify: 

• Bookings cancelled for any reason and at any time. 

• No-show bookings. 

• Amounts refunded or compensated to the customer, to the extent of the refund or compensation. 

• Bookings at negotiated rates for groups or companies. 

• Stays of 30 nights or more. 

• Stays completed after 8 December 2027. 

• Bookings made before 12 November or after 8 December 2026. 

• Bookings at Kora Living properties not listed in section 2. 

Services that are not included in the price of the stay, and the taxes or commissions deducted when calculating the net amount, also do not qualify. 

5. Allocation of Funds and Timeline 

Purpose of the funds. The money raised, after deduction of the programme management fee, funds projects run by local social organisations in the locations listed in section 2. Priority areas are sustainability and environmental protection, children and young people, health, well-being and inclusion, and employability and integration into the labour market. As a general rule, the funds raised at each property are allocated to a project run by a social organisation in that property’s local area. 

Selection of projects. United Way has analysed the needs of each location, assessed the candidate organisations and proposed the six beneficiary organisations. Kora Living makes the final decision. The specific projects, their budgets and their timelines will be agreed with each organisation once the total funding available is known. 

Programme management. Part of the funds raised covers United Way’s management and coordination work: analysis of each location, assessment of organisations, project monitoring and the impact report. This is a fixed, agreed amount that does not increase if the funds raised increase. All of the remainder, the net contribution, goes in full to the beneficiary organisations, with no further deductions. 

Timeline. As the funds are generated when stays take place, contributions are settled quarterly: 

1. At the end of each calendar quarter, starting with the quarter ending on 31 December 2026, Kora Living calculates the funds raised from stays completed during that quarter and transfers them to United Way, after deducting the corresponding portion for programme management. 

2. United Way holds those funds, identified and kept separate from its other resources, until the total funding available is known. 

3. The final settlement relates to the quarter ending on 31 December 2027. Once it has been received, United Way will agree with each organisation on the project it will carry out, its budget and timeline, and will transfer the funds to it no later than 30 September 2028. 

4. Once the projects have been completed, and no later than 31 December 2028, United Way will prepare an impact report, which Kora Living will publish on this page, setting out the projects supported, the funds allocated by location and the main results. 

Transparency. The total amount raised will be announced once the final settlement has been completed. The projects funded and their results will be disclosed in the impact report. No figures will be announced before that date. 

If an organisation does not allocate the funds to the approved project, those funds will be reassigned to another project with Kora Living’s approval. If the collaboration with United Way ends early, Kora Living will allocate any outstanding funds to social purposes of a similar nature, either directly or through another non-profit organisation. 

6. Other Conditions 

Tax treatment. Kora Living makes the contribution in its own name. The customer does not make a donation and does not receive a donation certificate or tax deduction in respect of their booking. 

Booking conditions. The campaign does not change the price, cancellation policy or any other booking condition, which remain governed by the general terms and conditions of each booking channel and property. 

Data protection. The campaign does not entail any processing of customers’ personal data beyond that necessary to manage their bookings. Kora Living calculates the contribution using its own booking systems and shares only aggregated amounts with United Way, never personal data. 

Amendments. Kora Living may amend these terms and conditions for justified reasons, provided that such amendments do not adversely affect customers who have already made a booking or the commitment to allocate the funds raised to social purposes. Any change will be published on this same page. 

Applicable law. These terms and conditions are governed by Spanish law, without prejudice to the rights granted to customers under consumer protection legislation. 

Contact. If you have any questions about the campaign, please write to us at marketing@koraliving.com 

Last updated: 11.11.2026